Dealer Principal Kevin Laurie leads the outstanding team of sales and service professionals at North London Toyota. The dealership’s modern facility offers a welcoming showroom and state-of-the- art maintenance and service bays.
From the moment a customer walks through the doors at North London Toyota, there is always an employee ready to help. The 63 team members at the dealership are all focused on making the client experience seamless, says Kevin Laurie, Dealer Principal at North London Toyota. “Whether someone is looking to purchase a vehicle, have one serviced or needs a part, employees are always eager to assist.” Consumers have more vehicle choices than ever before and also options for their auto maintenance, he says. “It’s imperative that we do the best that we can to give them the level of service that they expect and demand in this day and age. The human element is important to all of us.”
Laurie says customers have many details to consider when purchasing a vehicle and his staff will provide all the information needed to help them make an informed choice. “We try to make the process as easy as possible with no pressure on a potential buyer. That’s the same approach to servicing. You need to trust the people that are looking after your car. It’s what carries your family. It’s what gets you to work.” Laurie, who is in his 15th year with Toyota, says the company’s vehicles are extremely well built and engineered. “They meet all the demands of today’s consumers.”
North London Toyota has 16 servicing bays and many highly-skilled technicians. “We want you to have worry-free driving all year,” Laurie says. With winter around the corner, the dealership has a large selection of tires available. “We have a whole range of winter tire packages and we have a price match promise through Toyota Canada.” North London Toyota is the third oldest Toyota dealership in Canada and has seen many changes through the years. Recently the dealership has added three new battery charging stations. “We are here to meet the needs and demands of our valued customers, with convenience and easy access.”
Laurie says what he takes the most pride in is the commitment of his staff. “We really do go above and beyond.”
